| Author | CLEWES, Debbie |
|---|---|
| Title | A student-centred conceptual model of service quality in higher education |
| Publication year | 2003 |
| Source/Footnote | In: Quality in higher education. - 9 (2003) 1, S. 69 - 85 |
| Inventory number | 18231 |
| Keywords | Ausland : Großbritannien : Studium, Studenten, Lehre ; Studentenschaft : Studienverhalten |